Our Customer Care Support Centre offers everything you’ll need to keep in touch with your subscribers or client base. Whether it is phone calls, e-mails, product sales, or even messages on social media; Our team is there to take care of it.
With support available in both official languages, and with locations in Montréal, Quebec, and Dartmouth, Nova Scotia, we pride ourselves on our dedication and versatility. Our state-of-the-art web-based applications allow us to have additional Customer Care agents scattered across Canada – adding remote coverage to our core Contact Centres.
Inbound customer support agents provide coverage for all your multi-marketing campaigns. Our team can process orders in real-time and initiate customer service action to all channels using our state-of-the-art Publisher Elements platform.
Outbound customer support can be used to proactively reach out to your client base with targeted renewal offers, special promotions and/or to simply notify customers about an upcoming event. We can also be used to ask survey questions, and solicit new subscribers.
We offer a no-obligation evaluation of your current or future Customer Care Support needs and will be pleased to provide a proposal for you.
Just give us a call or send us an email.